•   almost 12 years ago

Submission form broken - help!

I can't submit our submission! We have been busy working on it for a long time now, and the form does not accept my submission. It didn't work to "save offline" nor to "submit for review". It did not work yesterday neither, I thought that the message is honest and that there is someone working on it - which obviusly is not the case :-|
This is a bit critical, as the deadline is closing.
The message is:
Oops! Something went wrong.
We've been notified about this issue and we'll take a look at it shortly.
In the meantime, go back and try again, or head back to the home page.


  •   •   almost 12 years ago

    Hi Leo,
    I'm really sorry you ran into some trouble. I responded a few minutes ago to your email message with a solution to the issue.
    From my understanding, the error you're seeing is because a browser cookie got corrupted. The simple fixes are to remove the cookies (how to in firefox, chrome, internet explorer) for "secure.challengepost.com" and "appsforscience.com".  Or, try a different browser. If you still have the same issue in a different browser, then it would seem to be a different problem.
    We're working to address the underlying issue so that this issue doesn't occur.
    Thanks, and sorry again for the inconvenience it caused you.
    ColinHead of ProductChallengePost

  •   •   almost 12 years ago

    now it worked. I submitted my app internally over at http://www.applications.sciverse.com/action/devapps/ 
    that could have helped....

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